Luxury Scandinavian brand The Line Atelier logo

Returns

Our Services

Do you accept returns?


We hope you love your The Line Atelier piece, but if you need to return it, we accept returns within 14 days of delivery. The item must be unused, in original condition, and with all packaging intact.



How do I initiate a return?


To request a return, please contact us with your order number. We will provide further instructions on how to proceed.




Are return shipping costs covered?


Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.



Do you offer exchanges?


At this time, we do not offer direct exchanges. If you wish to exchange an item, we recommend returning it and placing a new order for your preferred piece.



What if my item arrives damaged or incorrect?


If you receive a damaged or incorrect item, please contact us immediately with photos, and we will make it right.




Do you have any questions?

Feel free to to reach out to us - we’d love to talk to you!

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